This seminar provides an understanding of 2012 NFPA 70E, Chapters 1 and 2 on applying the principles of leadership, project management, and customer service. These principles will be explained in relation to the requirements of regulatory compliance, safety-related work practices, and safety-related maintenance practices. The concept of these safety-related service principles works together in how projects, jobs, and outages that the electrical worker performs should be planned. This tutorial uses real life examples to illustrate how the NFPA 70E can be applied to everyday practical solutions.