Becoming the Technician: Elevating Reliability, Excellence, and Trust in Electri
Presented by Mose Ramieh, CBS Field Services
Continuing Technical Development Credit (CTD): 1
Recommended Certification Level: TBD
Apprenticeship Level: N/A
Recommended Apprenticeship Related Instruction: None
Description: As the electrical power systems industry grapples with a skilled labor shortage, the solution lies not only in recruiting new talent but in transforming existing personnel into highly reliable, trusted professionals — the technician. This presentation by Mose Ramieh will provide a comprehensive roadmap to becoming that technician: an individual who embodies professionalism, technical excellence, and unshakable reliability in the field. Drawing from more than 25 years of experience across field services, operations, and business development, Mose will share his real-world insights and actionable strategies that transcend technical skill alone. Topics he will touch on include the importance of appearance and professionalism, precision in reporting, ownership and initiative, continuous learning, proper equipment care, coachability, and clear communication under pressure. Through stories, field anecdotes, and proven practices, attendees will gain practical tools to elevate their personal performance and foster a culture of excellence across their teams. This presentation will be ideal for technicians, supervisors, and business leaders committed to building dependable, resilient field teams in the power systems industry.